Retrieve your L Number
If you can't remember your LaneCC ID number, retrieve it here:
Retrieve L Number
https://crater.lanecc.edu/banp/zwgkvuid.P_EmailUid
Help: L Number Retrieval
Reset your Password from Security Questions
If you have set up your security questions, and you remember the answers:
Reset Using Security Questions
https://crater.lanecc.edu/banp/zwbkwbis.P_ValLogin_with_Redirect
Help: Resetting your College Password via Security Questions
Get a new temporary password via email
If you can access the email address we have on record:
Temporary Password via Email
https://crater.lanecc.edu/banp/zwbkwbis.P_PinReset
Help: Resetting Your Password via Email
Change your password in ExpressLane
If you are able to enter ExpressLane:
Open MyLane/ExpressLane
https://express.lanecc.edu/
Help: Changing Your College & Moodle Password via Logging In via Logging In
ACTIVE L# - If you have your L#, but you can't reset your password with security questions OR email, you need to call Enrollment Services at (541) 463-3100
INACTIVE L# - If you have not taken classes at LaneCC in over a year, you will need to re-apply in order to reactivate your account: How to Reapply
Student Help Desk Support (SHeD)
The student help desk is located on main campus in the Library (center building).
- Self-help resources for students
- Live Support in Zoom
- Email: shed@lanecc.edu
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Phone: 541-463-3333 (please leave a voice message)
Leave your Name, L#, contact information, and the reason for your call and we will contact you.