- Step 1: Click the "Change Security Question" link under the "Personal Information" tab at the top of the screen.
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Step 2: Enter your password in the "Please Confirm your Password" text box.
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Step 3: Select your first security question from the drop-down menu, enter the answer, and click "Submit."
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Step 4: Select your second security question from the drop-down menu, enter the answer, and click "Submit."
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Step 5: The following message will appear if everything was done correctly.
Student Help Desk Support (SHeD)
The student help desk is located on main campus in the Library (center building).
- Self-help resources for students
- Live Support in Zoom
- Email: shed@lanecc.edu
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Phone: 541-463-3333 (please leave a voice message)
Leave your Name, L#, contact information, and the reason for your call and we will contact you.