Introduction

Zoom's AI features offer a range of tools designed to enhance the efficiency and effectiveness of virtual meetings and classes. This article provides an overview of the key AI features available in Zoom, their potential benefits for educational settings, and the measures in place to ensure privacy and security.

Zoom AI Features

AI Meeting Summary

• Features: Automatically generates an outline, summary, and list of next steps after a meeting.
• Access Options: Available to the host, all meeting invitees, or anyone invited to the meeting, even if they did not attend.
• User Control: Hosts can decide when to enable or disable this feature during a meeting.
• How to Enable/Disable AI Meeting Summary 

AI Companion

• Features: Provides in-meeting questions and multi-language support to facilitate better communication and engagement.
• Access Options: Available to the host or any meeting participants.
• User Control: Hosts can activate or deactivate this feature as needed to enhance the in-meeting experience.
• How to Enable/Disable AI Companion

AI Smart Recordings

• Features: Offers editable highlights and an optional meeting coach to help review and improve meeting outcomes.
• User Control: Users can control the activation of this feature to customize their recording experience.
• How to Enable/Disable AI Smart Recordings

Privacy and Security

Zoom employs specific security measures to protect user privacy and data. These measures include:

• Data Encryption: All customer data is encrypted both in transit and at rest.
• User Consent: Users are provided notice and consent options when AI features are in use.
• Data Handling: Zoom does not use customer content to train its AI models. Data used for AI features is stored for up to 30 days for service provision and debugging.
• Compliance: AI features adhere to the same security and compliance requirements as the primary Zoom for Education products, ensuring alignment with our educational contract

For a detailed overview, refer to the AI Companion Security and Privacy White Paper.

Call to Action

We invite faculty and staff to join the Zoom AI User Group and explore the potential of Zoom AI features. As a member of this group, you will have the opportunity to use new AI features, provide feedback, and contribute to the development of AI tools that enhance our educational environment.

To apply to the Zoom AI Group, please submit this Google form.

For more information or if you have any questions, please contact the Academic Technology Center at atc@lanecc.edu.